FAQs

Is all of your jewelry hypoallergenic?

Yes, ARC's handmade and metal jewelry are not only stylish but always hypoallergenic.

How long will it take my items to ship after ordering?

Typically, items ship within 5-7 business days.

What is your return policy?

We do not accept returns/exchanges.

All sales are final, but please contact me if you have problems with your order.

How long does your metal jewelry last?

Plated Jewelry (18k Gold and Platinum):

Roughly two years. This time can be extended significantly with proper care and use.

See "Product Care" section.

Gold-Filled Jewelry:

Due to the thicker layer of gold, these items can last a lifetime.



Product Care

Metals

Please do not spray perfume or hair products near your earrings and avoid getting them wet.

To keep metal earrings, posts, and charms looking shiny, they can be polished with a jewelry polishing cloth such as the Atlas Rooz Creations polishing cloth.

Clay

Please do not spray perfume or hair products near your earrings and avoid getting them wet.

If your earrings become dirty, you can use a damp cloth to wipe the clay surface only.

For posts and other metal hardware, please see the "Metals" section above.

Cup Sleeves

Gently spot clean by hand with cool water and gentle soap then air dry flat.

Please do not machine wash or dry your cup sleeve. Do not microwave.

Mug Rugs, Keychains, Macrame, and Home Decor

Gently spot clean only using gentle soap and water with a cloth.

Please do not machine wash or dry.